Jump to content

  • Free consultations and support
  • Live chatClick Here for Live Chat
  • Call ico 1888-906-1888
    Phone support: Open

    Ready for your call :)

    Our business hours:

    Mon — Fri, 2am — 8pm (EST)

    US & EU support teams

    Phone support: Closed

    We are back in: 1h 20m

    Our business hours:

    Mon — Fri, 2am — 8pm (EST)

    US & EU support teams


Photoshop15 .psd file crashes on startup


  • Please log in to reply
&nsbp;

#1 LeslieGarner

LeslieGarner

    Junior Member

  • Designer
  • 1 posts

Posted 18 October 2015 - 07:06 PM

I updated my Photoshop and  when I open the psd file it saying 'The last time you opened Photoshop CC, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?'

 

Any thoughts would be much appreciated.



#2 stanleybuckner17

stanleybuckner17

    Junior Member

  • Designer
  • 1 posts

Posted 21 October 2015 - 02:29 PM

I suggest the following which worked for me.

Open the Photoshop program folder and open the Plugins folder. Move all the plugins to a separate empty folder on your desktop. Be sure there are no files in the Plugins folder

Next restart Photoshop 2015. If it opens correctly replace the plugins, one by one, into the Photoshop Plugins folder and restart Photoshop 2015 after each individual replacement. When Photoshop 2015 stops starting correctly you have found the offending plugin(s).

After doing the above I found two plugins that caused my problem. Downloading updates for the offending programs that were created to solve Photoshop 2015 plugin problems and installing them solved the issues for me so I can use those plugins again.

 

Also I found this program Photoshop Fix Toolbox https://www.fixtoolbox.com/photoshopfix.html


  • LeslieGarner likes this

#3 stevemark

stevemark

    Member

  • Designer
  • 57 posts

Posted 23 October 2015 - 05:59 AM

prefer this link it will help you https://helpx.adobe....e/en/index.html


I am Freelancer Website Designer and a developer with a zeal to deliver the best quality services to our clients.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users