Jump to content

  • Free consultations and support
  • Live chatClick Here for Live Chat
  • Call ico 1888-906-1888
    Phone support: Open

    Ready for your call :)

    Our business hours:

    Mon — Fri, 2am — 8pm (EST)

    US & EU support teams

    Phone support: Closed

    We are back in: 1h 20m

    Our business hours:

    Mon — Fri, 2am — 8pm (EST)

    US & EU support teams


Request payment is still in under review for two weeks

Request payment

  • This topic is locked This topic is locked
&nsbp;

#61 thuexs

thuexs

    Junior Member

  • Designer
  • 4 posts

Posted 05 August 2020 - 02:02 PM

Hello there 

I did a payout since 28-07-2020,why until this day stil under review??

 

 

Thank you



#62 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 05 August 2020 - 03:56 PM

Hello there 

I did a payout since 28-07-2020,why until this day stil under review??

 

 

Thank you

Hi there

 

Please read

 

https://www.designco...nt-information/



Like us on facebook


#63 thuexs

thuexs

    Junior Member

  • Designer
  • 4 posts

Posted 05 August 2020 - 11:20 PM

Thank you Sharie

I have read it, is there a set time limit for reviewing a payment and how long is it determined?



#64 JeffHA

JeffHA

    Member

  • Designer
  • 34 posts

Posted 06 August 2020 - 01:51 PM

Hi Admin,

My Payment is under review since 27-7-2020, Yes this is my first win but Why does it take too long? Is there are some issues Because it's the 2nd thursday but I didn't get my payment yet.Kindly solve this Issue.
Is there is any misbehaviour then Sorry for that But kindly clear my payment as soon as you can.
Thank You.


#65 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 06 August 2020 - 03:53 PM

 

Hi Admin,

My Payment is under review since 27-7-2020, Yes this is my first win but Why does it take too long? Is there are some issues Because it's the 2nd thursday but I didn't get my payment yet.Kindly solve this Issue.
Is there is any misbehaviour then Sorry for that But kindly clear my payment as soon as you can.
Thank You.

 

Did you read the article and the detailed reply in one of your many posts ?



Like us on facebook


#66 Anharhawari22

Anharhawari22

    Junior Member

  • Designer
  • 2 posts

Posted 07 August 2020 - 04:20 AM

Hello Admin, I requested a payout a week ago after winning 2nd place prize on a contest, but the request is still under review right now. How long does the review process going to take?



#67 itsmeHedz

itsmeHedz

    Member

  • Designer
  • 39 posts

Posted 07 August 2020 - 12:21 PM

Hi! @sharie,



I'm also a bit confused on the payment system along with the time zone being followed. I did read the https://www.designco...nt-information/ and I do understand that this is my first win  but if I am doing my calculations right I mage a request last 28.07.2020 with ID# 70701 so I should be getting the payment by next week? or am I doing something wrong. I did check but I don't have infractions. If there is something else that I would need to do to get verified or what not please do enlighten me admins. Thanks! :)


#68 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 07 August 2020 - 03:52 PM

 

Hi! @sharie,



I'm also a bit confused on the payment system along with the time zone being followed. I did read the https://www.designco...nt-information/ and I do understand that this is my first win  but if I am doing my calculations right I mage a request last 28.07.2020 with ID# 70701 so I should be getting the payment by next week? or am I doing something wrong. I did check but I don't have infractions. If there is something else that I would need to do to get verified or what not please do enlighten me admins. Thanks! :)

 

Yes you have a good understanding  but sometimes a review will take longer and as written it says "try to have them complete"  for the next payouts  plus  this winning design had a report emailed in that it was a copied winning design.  I should have this cleared for next weeks payouts

 

Thank you



Like us on facebook


#69 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 07 August 2020 - 03:56 PM

Hello Admin, I requested a payout a week ago after winning 2nd place prize on a contest, but the request is still under review right now. How long does the review process going to take?

Your payout went on a review because you chose payoneer for all payout requests and now there is  a paypal payment request, This is a flag that an account may have been hacked  so we hold the request until hear from  that certain designer, We do not email because if your account was hacked that means email as well could have been  So the choice to wait on a payment for security reasons to your account

 

Thank you   



Like us on facebook


#70 itsmeHedz

itsmeHedz

    Member

  • Designer
  • 39 posts

Posted 07 August 2020 - 06:27 PM

Yes you have a good understanding  but sometimes a review will take longer and as written it says "try to have them complete"  for the next payouts  plus  this winning design had a report emailed in that it was a copied winning design.  I should have this cleared for next weeks payouts

 

Thank you

Thank you so much again @sharie! You are super helpful. 



#71 shabanali27

shabanali27

    Junior Member

  • Designer
  • 12 posts

Posted 17 August 2020 - 06:47 AM

Hi! sharie I have received 20 infraction points can I withdraw my funds because I have win the contest first time as a gold medal and the contest is now closed but my earning is not showing in finance page please help me thanks.https://www.designco...winery/entries/



#72 shabanali27

shabanali27

    Junior Member

  • Designer
  • 12 posts

Posted 20 August 2020 - 05:36 PM

Hi! DC Team I have been waiting about 1 week ago but no reply from any admin please help me?



#73 Babba

Babba

    Lead Moderator

  • Designer
  • 36474 posts

Posted 20 August 2020 - 09:15 PM

Hi! DC Team I have been waiting about 1 week ago but no reply from any admin please help me?

Please read: https://www.designco...nt-information/

Your infraction points will slow down payments and reviewing. 

Please be patient. 


  • sharie likes this

#74 seminaline1

seminaline1

    Junior Member

  • Designer
  • 3 posts

Posted 28 June 2021 - 05:52 PM

Hi

i have the same issue I have done 1 to 1 project and request a payout through paypal but haven't receive my payment yet it says under review



#75 seminaline1

seminaline1

    Junior Member

  • Designer
  • 3 posts

Posted 28 June 2021 - 06:01 PM

I also have the same issue i did 1 to 1 contest and payout through paypal it says under review

i have 0 infractions

the id is 73865

and it was done on 06/24/2021 17:30



#76 sharie

sharie

    Admin

  • Administrators
  • 21752 posts

Posted 28 June 2021 - 06:09 PM

I also have the same issue i did 1 to 1 contest and payout through paypal it says under review

i have 0 infractions

the id is 73865

and it was done on 06/24/2021 17:30

HI there

 

You do not have the same issue!  You made a payout request 6/24  and it is your first payout, this has been told to you now 6 different times, posting multiple times, multiple places will not change you8r answer.  I do not know  what else you are wanting to know.



Like us on facebook





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users